Our Services
How it Works
Our Approach
With our extensive experience we can help you to effectively evaluate the processes you use within your operations and identify challenges and issues that may not be immediately apparent to you or your staff but may be reducing your efficiency and impacting your patient outcomes which directly impacts your revenue. We help you achieve a comprehensive and accurate operations mapping process, engage your team, optimize your workflow operations, improve your customer experience, and increase your revenue.
Increase Revenue
Are you leaving revenue on the exam table? Let us show you how to collect additional revenue for services you are already providing. By monitoring key performance indicators, we can identify bottlenecks and issues with the revenue cycle process. By streamlining processes that enhance your quality of care, you can increase patient volume and generate additional revenue without increasing your workload. By implementing full use of your EHR system, you can ensure accurate billing and increase claim payouts.
Improve Clinical Outcomes
The goal of all medical providers is to improve patient outcomes. Let us show you how to achieve that goal and properly document your successes. By improving clinical outcomes, you can increase patient satisfaction and reduce care costs. This also leads to increased efficiency and reduced time with patients, allowing you to see more patients in a day and increasing revenue. Developing a reputation for improved patient outcomes helps you to attract more patients.

Revenue Optimization
Are you spending your time spinning your wheels in your medical practice and not seeing the revenue you expect? Let us show you how to capitalize on all the monetary incentives available for improved care and outcomes. We can teach you how to close care gaps with simple processes that improve your practice compliance numbers without increasing your workload.
- Standard Dashboards\Analytics
- Financial Analysis Reports
- Financial Benchmarks
- Population Health Analytics and Reporting
- Meaningful Use Benchmarks
- Active Chronic Condition Management Program
- Patient Visit Optimization (Sick)
- Targeted Patient Engagement (Non-Sick)
- Marketing Strategy
- Patient-Centered Care to Close Gaps
- Clinical Quality Measures (CQM)
- Managed Care Accountability Sets (MCAS)

Team Engagement
Your team is your most valuable asset, and their engagement is crucial to the success of your practice. We will help your team discover shared vision goals and how they fit into the big picture. With an engaged team working toward shared goals your practice will achieve optimal operations. With their help. Processes can become streamlined and automated, which reduces their workload and increases employee satisfaction.
- Shared Vision and Goals
- Objective Productivity Measurement
- Meaningful Cross Training
- Ongoing planned FTE reallocation
- Alignment of Personnel with Workflow Goals
- Optimize FTE Ratio based on workflow requirements

Enhanced
Clinical
Outcomes
Improving your clinical outcomes benefits not only your patients’ health but increases your revenue stream. By improving your workflow and ensuring you are effectively using your electronic health record to its full capabilities, we can improve your clinical outcomes and ensure you are meeting the desired Clinical Quality Measures (CQM) that will help you to generate the revenue your practice needs to thrive.
- Access to Additional Incentives
- Revenue due to greater Compliance
- Track Care Gap Closure
- Improved Outcomes
- Boost Patient Satisfaction
- Increased Appointment Adherence
- Increase in Revenue per Visit

Operations Management
We will help you to establish realistic goals and determine your desired outcomes. Through improved workflow optimization you increase your resources as staff becomes more efficient and you reduce the time and resources needed to complete tasks. Streamlined operations management leads to cost savings, increased revenue, and improved outcomes. Your organization will become more competitive as you reduce errors and increase the consistency and quality of work.
- Workflow Optimization
- De-duplication of work effort
- Process mapping to optimize based on SME
- Best Practice Software solutions to automate \ minimize Human tasks
- Electronic Health Record Management \ Optimization
- Migration to Paperless workflow
- HL7 | Lab Interfaces
- Migration Solutions

Customer Experience
Patient satisfaction is crucial for your practice to thrive. Measuring that satisfaction properly converts directly into increased revenue and is necessary for reimbursement. We will help you to properly evaluate your customer feedback and wellness improvement. Some keys to patient satisfaction include providing patients with access to their health information as needed and ensuring timely appointments, and we can help you accomplish those goals.
- Minimize Wait Times to Access Services
- Address Bottlenecks (PDCA)
- Services Delivery to Meet or Exceed Expectations
- Timely, Appropriate, Meaningful Follow-Up
- Secondary Services (Preventative\Screening)
- Provide Customer Access to Personal Health Information as they need it, when they need it.
Insight Technology Solutions can help you make the most of your data.
We can teach you how to close care gaps with simple processes that improve your practice compliance numbers without increasing your workload.